Network Implementation Engineer

Minimum qualifications:

• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
• 1 year of experience with network routing protocols, design and troubleshooting, with network equipment providers, enhanced interior gateway routing protocol, IP routing, LAN switching, data center operations.

Preferred qualifications:

• Experience with fundamental networking technologies (TCP/IP) and a wide range of protocols, including BGP, OSPF, ISIS, DHCP, IPSec, GRE, Wi-Fi standards, DNS, and Radius.
• Direct experience working within a network operations environment.

About the job

As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.

You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world’s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.

Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google’s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning.

Responsibilities

• Monitor network dashboards and alerting systems (e.g., IRM) for anomalies and performance issues and also perform initial triage of alerts, classifying severity and potential impact based on playbooks.
• Troubleshoot and resolve network incidents of low to moderate complexity affecting wired and wireless networks, routing, switching, firewalls, etc.
• Manage user-reported network issues submitted via the ticketing system (e.g., GUTS) and provide timely updates to users and stakeholders on ticket status.
• Implement routine and low-impact network changes following approved Change Requests (CRs) and MOPs. This could include tasks like port configurations, VLAN assignments, or software updates on single devices.
• Maintain and update network diagrams and operational documentation and also contribute to knowledge base articles and playbooks based on issue resolutions.