Field Support Engineer
Neuralbits Technologies Private LimitedFixed
₹18,000 - ₹25,000
Average Incentives*
₹2,000
Earning Potential
₹27,000
Fixed
₹18,000 - ₹25,000
Average Incentives
₹2,000
Earning Potential
₹27,000
You can earn more incentive if you perform well
Field Job
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
1 applicants
Benefits include: Annual Bonus, Travel Allowance (TA), Petrol Allowance, Health Insurance
Job Description
Job Title: Field Support Engineer
Job Type: Field Job
Requirement: Mandatory Bike & License
Work Location: Hospitals
Work Tine- 10 am to 7 pm (Monday to Saturday)
Week Off - Sunday
Job Description: We are looking for a Field Service Executive who will be responsible for client support, training, and product demonstration inside hospitals. This role involves working closely with hospital staff to ensure smooth usage of tablets and computer-based software.
Key Responsibilities:
• Train hospital staff on product usage
• Conduct product demonstrations on tablets and computers
• Provide on-ground support and handholding to customers
• Resolve customer queries related to product functionality.
• Troubleshoot technical issues related to Wi-Fi, hardware, Android devices, etc.
• Identify and report bugs to the software team and coordinate for resolution & ETA
• Analyze customer operational challenges and explain software features & benefits accordingly
• Ensure excellent problem-solving and troubleshooting support
Eligibility & Skills Required:
• Bike/Scooter is mandatory
• Basic knowledge of tablets, computers, Android & Wi-Fi troubleshooting
• Good communication and customer-handling skills
• Willingness to work in the field and inside hospitals
Regards,
Team NeuralBIts
Ashwini Shinde
8976809336
Job role
Job requirements
About company
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The candidate should have Basic English skills and sound communication skills for this job.
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