Scrum Master

Scrum Master

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:

Job Description:

As a Scrum Master at Evolent, you will act as a servant leader, coach, and change agent, enabling agile teams to deliver measurable business outcomes in the healthcare domain. Beyond facilitating ceremonies, you will drive team effectiveness, flow optimization, and outcome-based delivery, while fostering a culture of accountability, continuous improvement, and customer value focus.

 

Agile Facilitation & Delivery Excellence

• Facilitate Agile ceremonies (Sprint Planning, Daily Scrum, Reviews, Retrospectives) with a strong focus on outcomes, flow, and business value rather than just process adherence.
• Ensure alignment of team deliverables with product goals, OKRs, and customer impact.

Coaching & Team Enablement

• Coach teams, Product Owners, and stakeholders on Agile mindset, product thinking, and value-driven delivery.
• Enable teams to become self-organizing, cross-functional, and high-performing.
• Drive adoption of modern Agile practices (e.g., flow metrics, limiting WIP, reducing cycle time).

Flow & Delivery Optimization

• Identify and remove impediments proactively, including systemic and cross-team dependencies.
• Improve predictability, throughput, and cycle time using data-driven insights.
• Reduce spillovers, rework, and change failure rates through continuous improvement.

Metrics & Data-Driven Insights

• Track and analyze flow metrics (Cycle Time, Lead Time, Throughput, Predictability, Change Failure Rate).
• Move teams from output metrics (velocity) to outcome metrics (value delivered, customer impact, OKRs).
• Use tools like Jira, dashboards, and Power BI to provide actionable insights to leadership.

Stakeholder Collaboration

• Partner closely with Product Owners on backlog refinement, prioritization, and clarity of requirements.
• Facilitate alignment across engineering, product, operations, and business teams.
• Support PI/Quarterly planning, dependency management, and risk mitigation.

Continuous Improvement & Transformation

• Foster a culture of inspection, adaptation, and psychological safety.
• Drive Agile maturity and transformation initiatives at team and org levels.
• Actively contribute to Agile community of practice and knowledge sharing.

AI & Innovation Enablement (New Market Expectation)

• Encourage teams to leverage AI tools (e.g., Copilot, automation) for productivity and quality improvements.
• Identify opportunities to improve engineering efficiency and delivery using emerging technologies.

Key Skills & Qualifications

• Bachelor’s degree in Engineering, IT, Business, or related field.
• 3–6+ years of Scrum Master / Agile Coach experience, preferably in healthcare or regulated environments.
• Strong understanding of:
  • Agile frameworks (Scrum, Kanban, SAFe – working knowledge)
  • Product mindset & outcome-driven delivery
  • Flow metrics and lean principles
• Certifications: CSM / PSM (required); SAFe or advanced Agile certifications preferred.

 

Core Competencies

• Coaching & facilitation excellence (not just meeting management)
• Strong data literacy (metrics interpretation, dashboards)
• Ability to handle conflict resolution, influencing, and stakeholder management
• Experience working with distributed/global teams

Tools & Technology

• Jira (advanced usage), Confluence
• Power BI / Excel for reporting & analytics
• Exposure to AI-enabled tools and automation platforms (good to have)

Domain Knowledge

• Healthcare / payer / claims / compliance knowledge is a strong advantage

 

What Success Looks Like (Outcome-Oriented Expectations)

• Improved team predictability and flow efficiency
• Reduction in spillovers, cycle time, and rework
• Strong alignment between team output and business outcomes
• High team engagement, ownership, and collaboration
• Measurable contribution to product and customer value delivery

 

Why Join Us:

• Opportunity to drive Agile transformation in a high-impact healthcare environment
• Work on data-driven and outcome-focused delivery models
• Exposure to cutting-edge AI and modern engineering practices
• Strong culture of learning, collaboration, and leadership growth

 

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Mandatory Requirements:

Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

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Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Experience Level

Senior Level