Senior Operations Engineer

Senior Engineer - Operations

Responsibilities

Sales Support Executive

Sales Support and Customer Engagement

• Liaison between the sales, operations and finance departments to guarantee smooth sales operations for bunkering business
• Maintain and build upon relationships with existing clients and new customer acquisition
• Responsible to support sales team and manage back-end operations

Contract Management

• Manage IRM and deal portal ensuring accuracy and accessibility for the sales team
• Seek necessary approvals, as per Delegation of Authority (DOA), for any deviations to standard contracts, maintaining compliance with established protocols

Data / MIS Reporting and System Update

• Design and generate regular sales reports for internal stakeholders to inform on performance metrics.
• Analyse sales data and forecast reports, providing insights for sales strategy optimization for bunkering business
• Maintain other multiple database such as sales performance, customer data, inventory, customer satisfaction and perform analysis as required
• Ensure accuracy of data on a real time basis in the systems

Digitisation and Automation

• Support comprehensive digitization strategies to optimise operational efficiency
• Innovate and implement automation solutions to Support overall organisational goals / strategy

Key Stakeholders Internal:

• Commercial
• Logistics
• Finance

Key Stakeholders External:

• Customers
•  

Qualifications

Education Qualification:

MBA or Post Graduation

Work Experience (Range of years):

3+ years of experience