Kotak Mahindra Bank Limited

Customer Service Executive - Card Retention (Inbound Contact Centre)

Kotak Mahindra Bank Limited
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Sky Service Card Retention - RM-Sky Channel-Contact Centre Inbound

- Handle inbound contact centre calls focused on Sky Service Card retention. - Engage with customers to retain their service cards by addressing concerns and providing solutions. - Work in a structured contact centre environment, ensuring customer satisfaction and retention. - Requires good communication skills and ability to manage customer interactions effectively. - The role is based in Thane and involves working in a team-oriented setting. - Suitable for candidates with experience in customer service or call centre operations. - Emphasis on retention strategies and customer relationship management. - No explicit mention of required skills, languages, or educational qualifications. - No specific experience or shift timings mentioned.

Job role

Work location
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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