Store Supervisor

Job Title: Store Supervisor

Brand: Cravios

Location: Delhi NCR

Experience Required: Minimum 2+ Years (QSR/Cloud Kitchen/F&B Industry)

Role Overview:

The Store Supervisor will be responsible for managing complete kitchen operations including food preparation, team management, inventory control, quality checks, and daily execution. The ideal candidate should have strong hands-on cooking experience along with the ability to manage and train the kitchen team.

Key Responsibilities:

• Manage day-to-day operations of the assigned cloud kitchen.
• Lead and supervise the entire kitchen team while maintaining discipline and productivity.
• Actively participate in food preparation and ensure recipes are followed as per brand SOPs.
• Prepare menu items during operations whenever required and support the team during peak hours.
• Maintain consistency in taste, portion size, presentation, and food quality.
• Train kitchen staff on cooking procedures, preparation methods, hygiene, and brand standards.
• Monitor food preparation timelines to ensure fast and accurate order execution.
• Handle inventory management including stock ordering, tracking, wastage control, and audits.
• Follow FIFO/FEFO practices for raw materials and ensure proper storage.
• Manage POS systems, order management software, and online delivery platforms (Swiggy/Zomato).
• Track daily sales, inventory consumption, wastage, and operational reports.
• Maintain cleanliness, hygiene standards, and kitchen equipment maintenance.
• Coordinate with the central operations team for smooth functioning.
• Identify operational gaps and implement improvements.

Requirements:

• Minimum 2+ years of experience in cloud kitchens, QSR, cafés, or restaurants.
• Strong hands-on experience in cooking and kitchen operations is mandatory.
• Knowledge of food preparation techniques, kitchen equipment, and recipe execution.
• Ability to handle multiple cuisines/menu categories will be preferred.
• Experience in managing kitchen staff and daily operations.
• Knowledge of inventory management and food cost control.
• Comfortable working with POS/order management software.
• Strong leadership, discipline, ownership, and problem-solving skills.
• Ability to work under pressure during high-volume orders.