Front Desk Manager

We are looking for a smart, organized, and customer-focused Front Desk Manager to manage the day-to-day operations of our music academy. The ideal candidate should have excellent communication skills, be confident in handling parents and students, and ensure smooth coordination between students, teachers, and management.

Key Responsibilities

• Handle incoming calls, WhatsApp messages, and walk-in inquiries professionally.
• Counsel parents and students about courses, fees, and batch timings.
• Follow up with prospective students and convert inquiries into admissions.
• Schedule and coordinate demo classes.
• Manage student batch scheduling and class allotments.
• Maintain student records, attendance, and admission documentation.
• Coordinate with teachers regarding class schedules, demos, and student updates.
• Ensure timely fee follow-ups and maintain payment records.
• Manage daily front desk operations and provide excellent customer service.
• Keep the academy clean, organized, and welcoming for students and parents.
• Resolve basic parent and student queries and escalate issues when required.
• Prepare daily reports on inquiries, admissions, follow-ups, demos, and attendance.
• Support management with administrative and operational tasks to ensure the smooth functioning of the academy.