Back Office Executive
Chemist box private limitedFixed
₹13,500 - ₹17,500
Earning Potential
₹17,500
Fixed
₹13,500 - ₹17,500
Earning Potential
₹17,500
Work from Office
Full Time
Min. 1 year
No English RequiredJob highlights
Walk-in interview
Date: 17 Jul 2026 - 31 Jul 2026 | Time: 10.00 am - 03.00 pm...
Urgently hiring
87 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job description:
Job description:
Job Description: - (Quality Analyst (Back-Office) Chemist Box Private Limited
Job Title:- Quality Analyst (Back-Office) - Chemist Box Pvt Ltd
Chemist Box Private Limited is a growing multi-outlet retail pharmacy chain based in Bihar, currently operating around 20–24 physical stores with a strong expansion plan.
Role Overview:
Position: - Calls & Compliance Auditor Location: -Patna Bihar
Key Responsibilities:
- Call Monitoring: Listen to recorded calls and evaluate performance
- Complaint Analysis: Review of how customer complaints are handled and resolved
- Quality Scoring: Rate interactions based on predefined criteria (tone, accuracy, resolution, etc.)
- Feedback & Coaching: Provide feedback to customer service for improvement
- Compliance Checks: Ensure employees follow legal and company guidelines
- Reporting: Prepare audit reports and highlight trends or recurring issues
Required Skills:
- Strong attention to detail
- Good communication and listening skills
- Analytical thinking
- Knowledge of QA (Quality Assurance) processes
- Familiarity with CRM or call-center tools
Educational Qualification:
- Minimum:- Graduate or above
- Experience:- More than 1 year of experience in a similar role
Salary Package & Other Benefits: -
- Pay: ₹15,000.00 - ₹20,000.00 per Month +PF+ESIC
Send Cv on 6299924341 (Nidhi Hr)
MIS executive experience can apply ( Know vlookup / Pivot )
Benefits:
- Provident Fund
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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UnicojobWork from OfficePart TimeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 13,500 INR and can go up to 17,500 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Patna to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Patna at apna.
No work-related deposit needs to be made during your employment with the company.
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