CRM Executive
Aadiushmaa Engineers Private LimitedFixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 2 years
Basic EnglishJob highlights
Urgently hiring
3 applicants
Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC)
Job Description
We are looking for a proactive and customer-focused CRM Executive to manage customer communications, payment follow-ups, and order status updates.
The ideal candidate should have excellent communication skills and experience in handling customer interactions through calls, emails, and WhatsApp.
Key Responsibilities
- Follow up with customers regarding outstanding payments and collections.
- Regularly update customers on the status of their material dispatch, delivery, and order progress.
- Communicate with customers via phone calls, emails, and WhatsApp.
- Maintain accurate records of customer interactions and follow-up activities.
- Coordinate with internal teams (Sales, Accounts, Operations, and Dispatch) to obtain order and payment updates.
- Resolve customer queries and ensure timely responses.
- Prepare and maintain CRM reports and customer databases.
- Build and maintain strong customer relationships to ensure customer satisfaction.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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