Red Hibiscus Info Solutions

International Customer Support Executive

Red Hibiscus Info Solutions
Salt Lake City, Kolkata/Calcutta
₹19,000 - ₹27,000 monthly

Fixed

₹19,000 - ₹27,000

Earning Potential

₹27,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 97% candidates in last 5 days

76 applicants

76 applicants

Benefits include:  PF, ESI (ESIC), 5 working days, One-way cab

Benefits include: PF, ESI (ESIC), 5 working days, One-way cab

Job Description

📌 Position: Customer Support Executive – International Voice (Inbound) / Chat Process


  • ✅ Eligibility CriteriaMinimum Qualification: 10+2 (HSC) or above
  • Graduates and undergraduates are welcome
  • Freshers and experienced candidates can apply
  • Excellent English communication skills are mandatory:
  • Must be comfortable working in rotational night shifts


  • Voice Process: Strong verbal communication skills
  • Chat Process: Strong written communication and typing skills


💰 Salary & Benefits :

International Voice Process CTC: ₹27,000 per month & In-Hand Salary: ₹24,000 per month

International Chat Process : CTC: ₹22,000 per month & In-Hand Salary: ₹19,000 per month


🕒 Work Schedule

5 Days Working

  • 2 Rotational Weekly Offs
  • International Night Shift
  • Operational Window: 4:00 PM to 11:00 AM
  • Any 9-hour shift within the operational window
  • 🎓 Training: Paid training conducted during daytime hours
  • 🚖 Cab Facility Available during odd hours (11:00 PM to 5:00 AM)
  • Either Pick-up or Drop facility provided

💼 Key Responsibilities:

(International Voice Process)

  • Handle inbound calls from international customers professionally.
  • Understand customer concerns and provide prompt and accurate resolutions.
  • Assist customers with product, service, account, and order-related queries.
  • Deliver an exceptional customer experience during every interaction.


Chat Process

  • Assist international customers through live chat support.
  • Resolve customer queries accurately and professionally.
  • Maintain high response quality and customer satisfaction.


📢 Apply Now! Whether you're a Fresher looking to start your career or an Experienced Professional seeking new opportunities, we'd love to hear from you.

Job role

Work location
Work locationSalt Lake City, Kolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsBlended process, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameRed Hibiscus Info Solutions
Address
AddressSalt Lake City, Kolkata, West Bengal, India
Job posted by Red Hibiscus Info Solutions

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You can expect a minimum salary of 19,000 INR and can go up to 27,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 5 Aug 2026. For more details, download apna app and find Night Shift jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!