Front Desk Administrator

Key Responsibilities

Welcome students, parents, visitors, and candidates in a professional manner.

Handle incoming calls and direct them to the concerned department.

Provide basic course information and guide students to the counsellor.

Maintain visitor records, enquiry registers, and front office documentation.

Coordinate with counsellors, telecalling team, and branch staff for smooth operations.

Manage student queries related to batches, timings, mock tests, study material, and schedules.

Ensure the reception area is clean, organized, and professional.

Support admission-related documentation and basic data entry work.

Maintain proper follow-up records and update daily reports when required.

Assist in branch coordination activities as per management instructions.

Required Skills

Good communication and interpersonal skills.

Presentable, polite, and professional attitude.

Basic computer knowledge: MS Office, Google Sheets, email handling.

Ability to handle students and parents patiently.

Good coordination and multitasking skills.

Responsible, punctual, and well-organized.