Receptionist

 Company: Gala Furniture World

 Location: [Location]

 Employment Type: Full-Time

 Salary: ₹20,000 – ₹25,000 per month + Attractive Performance Incentives

About the Role

Gala Furniture World is looking for a qualified, smart, and customer-focused Receptionist to be the face of our showroom. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage customers professionally while ensuring a smooth front desk operation.

Key Responsibilities

- Welcome and assist walk-in customers with a warm, friendly, and professional attitude.

- Handle incoming phone calls, telecalling activities, WhatsApp inquiries, and customer appointments.

- Communicate effectively with customers and provide accurate information about the showroom and products.

- Manage customer interactions politely and ensure a high level of customer satisfaction.

- Coordinate with the sales team and assign customers to the appropriate sales executive.

- Maintain visitor records, customer details, and daily reports.

- Prepare and update data using Microsoft Excel and other MS Office applications.

- Perform basic administrative and documentation tasks.

- Follow up with customers when required and maintain strong customer relationships.

- Ensure the reception area is clean, organized, and welcoming at all times.

Eligibility

- Graduate in any discipline.

- 1–3 years of experience as a Receptionist, Front Desk Executive, Telecaller, or Customer Service Executive.

Required Skills

- Excellent communication skills in English, Kannada, and Hindi.

- Good knowledge of Microsoft Excel, MS Word, and basic computer operations.

- Strong telecalling and customer handling skills.

- Ability to manage customers politely, patiently, and professionally.

- Pleasant personality with a positive attitude.

- Good organizational and multitasking abilities.

- Strong interpersonal and coordination skills.

- Customer-focused mindset with excellent problem-solving skills.

What We Offer

- Salary: ₹20,000 – ₹25,000 per month

- Attractive Performance Incentives

- Career Growth Opportunities

- Professional & Supportive Work Environment

- Learning and Development Opportunities

If you have excellent communication skills, are proficient in Microsoft Excel, enjoy interacting with customers, and can manage front desk operations with confidence and professionalism, we'd love to have you join the Gala Furniture World team. Apply now!