Brilliant Mind Hr (India) Private Limited

Customer Care Executive

Brilliant Mind Hr (India) Private Limited
Andheri East, Mumbai/Bombay
₹25,000 - ₹44,000 monthly*

Fixed

₹25,000 - ₹35,000

Average Incentives*

₹9,000

Earning Potential

₹44,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 25 Jun 2026 - 27 Jun 2026 | Time: 10.00 am - 04.00 pm...

3 applicants

3 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Conduct regular follow-ups with customers after account opening, loan disbursement, credit card issuance, or other banking services.

Collect customer feedback regarding banking products and services.

Address customer queries and coordinate with relevant departments for resolution.

Maintain accurate records of customer interactions, feedback, and service requests.

Provide timely updates to customers regarding their service requests and complaints.

Ensure high levels of customer satisfaction through effective relationship management.

Handle inbound and outbound customer communication via phone, email, and other channels.

Prepare daily, weekly, and monthly follow-up and feedback reports.

Support customer retention initiatives and enhance the overall customer experience.

Assist in identifying service improvement opportunities based on customer feedback.

Job role

Work location
Work locationMarol, Andheri East, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
Skills
SkillsInternational calling, International BPO
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 30 years
Gender
GenderMale

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date25 Jun 2026 - 27 Jun 2026
Time
Time10.00 am - 04.00 pm
Other instructions
Other instructionsCandidates must carry an updated resume. Formal attire is mandatory. Candidates should have basic knowledge of banking operations and customer service. Strong communication skills will be preferred. Please report on time for the interview.

About company

Name
NameBrilliant Mind Hr (India) Private Limited
Address
AddressMarol, Andheri East, Mumbai, Maharashtra, India
Job posted by Brilliant Mind Hr (India) Private Limited

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You can expect a minimum salary of 25,000 INR and can go up to 44,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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