Inforida Technologies Private Limited

Technical Support Executive

Inforida Technologies Private Limited
Sushant Golf City, Lucknow
₹13,000 - ₹15,000 monthly

Fixed

₹13,000 - ₹15,000

Earning Potential

₹15,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

4 applicants

4 applicants

Job Description

Provide technical support to school administrators, teachers, parents, and staff via phone, email, WhatsApp, and ticketing systems.

Troubleshoot and resolve Software-related issues.

Assist customers with software setup, onboarding, and user training.

Log, track, and manage support tickets until closure.

Escalate complex issues to the development team when required.

Maintain detailed records of customer interactions and resolutions.

Conduct remote support sessions and system demonstrations.

Job role

Work location
Work location1st Floor, Skyline Plaza 3, F-45, Golf City, Sector B Ansal API, Lucknow, Ahmamau, Uttar Pradesh 226030 Sushant Golf City, Lucknow
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameInforida Technologies Private Limited
Address
Address1st Floor, Skyline Plaza 3, F-45, Golf City, Sector B Ansal API, Lucknow, Ahmamau, Uttar Pradesh 226030 Sushant Golf City, Lucknow
Job posted by Inforida Technologies Private Limited

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You can expect a minimum salary of 13,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Lucknow to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Lucknow at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 27 Jun 2026. For more details, download apna app and find Full Time jobs in Lucknow . Through apna, you can find jobs in 64 cities across India. Join NOW!