Receptionist / Front Office Executive

Key Responsibilities:

Visitor Management: Greet and welcome guests immediately upon arrival, determine their needs, and direct them to the appropriate person or department. Maintain office security by monitoring logbooks and issuing visitor badges. 

Communication: Answer, screen, and forward incoming phone calls in a professional, courteous manner while taking and relaying accurate messages. Respond to general inquiries via phone or email.

Office Administration: Sort and distribute daily mail and deliveries. Assist with scheduling meetings, organizing conference rooms, and arranging travel accommodations. 

Front Desk Upkeep: Ensure the reception area is neat, tidy, and fully equipped with necessary stationery and materials (e.g., pens, forms, and brochures). Monitor front office supplies and place orders when needed. 

Requirements and Skills:

Experience: Previous work experience as a Receptionist, Front Desk Representative, or in a relevant customer service/hospitality role is highly preferred. 

Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and hands-on experience with standard office equipment (printers, fax machines, multi-line phone systems).

Soft Skills: Outstanding communication, organizational, and multitasking abilities. Must maintain a professional attitude, professional appearance, and a calm demeanor when dealing with pressure or emergencies. 

Education: A high school diploma or equivalent is generally the minimum educational requirement. Additional certifications in office management or business administration are considered a plus.