Accounting Software Sales And Support

Lead Generation & Strategic Prospecting:

• Identify and qualify prospects among mid-size and multi-user businesses.
• Build a strategic pipeline of leads through influencer connects, referrals, and business visits.

Customised Demo & Value Positioning:

• Deliver need-based demos and clearly articulate TallyPrime's value proposition.
• Showcase features that directly address the customer's pain points and align with their business goals.

Sales Closure & Implementation Coordination:

• Guide prospects through evaluation, objection handling, negotiation, and closure.
• Coordinate with the implementation team for seamless setup and onboarding.

Account Management & Engagement:

• Proactively engage with assigned accounts to increase satisfaction, usage, and renewal rates.
• Act as a trusted advisor for their Tally-related queries and decisions.

Renewals & VAS Growth:

• Drive TSS renewals through early follow-up and benefit-based conversations.
• Identify opportunities for VAS upsell by aligning offerings to customer workflows.

Migration & New Feature Enablement:

• Support customers in migrating to the latest TallyPrime version.
• Guide on how to adopt new features and ensure customers extract full value from the product.

CRM Management & Performance Tracking:

• Log all activities in TT2.0 with precision—calls, demos, objections, renewals, and feedback.
• Monitor own task completions and ensure daily CRM hygiene.

Campaign Execution & Customer Programs:

• Participate in customer engagement campaigns, product upgrade drives, and usage events.
• Represent Tally's value across every interaction.
• Specific Requirements & QualificationsEducational Qualification: Graduate in any stream; a Commerce or Business background is preferred.
• Experience Required: Minimum 2 years in Tally sales, customer management, or similar roles.
• Language Proficiency: The local language is mandatory, and spoken and written English is preferred.
• Product Knowledge: Strong knowledge of TallyPrime and connected offerings.
• Desired Skill-sets: Consultative Selling, Customer Handling, Upsell/Cross-sell, Demo Delivery, and CRM Mastery.