Travel Consultant

Objectives of this role: (Mon to Sat Working)

● Collaborate with clients to craft their perfect travel itinerary

● Coordinate transportation, reservations, and accommodations on behalf of clients

● Create a positive work environment for fellow employees

● Uphold Timeout Traveller’s reputation as a top-tier travel agency through quality customer

service and good results

● Build and maintain positive relationships with tourism organisations, including hotels,

restaurants, tour vendors, and event-ticketing companies

● Help navigate foreign or domestic travel requirements, such as passports, visas, or

vaccinations

Responsibilities

● Stay up to date on the latest travel industry news and trends, such as cultural events and

emergency situations

● Provide information and recommendations to clients regarding their future destinations

● Plan itineraries that meet clients’ budgets and requests

● Answer emails and calls from clients, addressing any questions or concerns they may have

about their travel plans

● Work with clients to make last-minute changes or updates to their itinerary

Skills and qualifications

● Strong communication and sales skills

● Familiarity with the latest travel trends, including popular vacation locations and activities

● Strong organisational and planning skills

● Excellent time management skills

● Understanding of foreign and domestic travel requirements or restrictions

Preferred qualifications

● Excellent customer service skills

● Ability to work under pressure and meet deadlines

● Patience and perseverance when unforeseen issues arise

● Ability to work independently or with a team if needed

● Background in hospitality or tourism