IT Support Executive

Job Title: IT Executive (BPO Infrastructure Support)

Location: Teleminds Infotech, Megatherm Tower,8th Floor,SDF More, Sector V, Salt Lake.

Salary: Up to ₹30,000 per month

Shift: (3:30 AM – 12:30 PM).Candidate should be comfortable to work in rotational shift also.

Job Summary

We are looking for a proactive and technically skilled IT Executive with prior experience in a BPO environment. The ideal candidate should have hands-on experience in network management, desktop support, Linux administration, and dialer/telephony systems. The candidate should be capable of troubleshooting IT infrastructure issues and ensuring smooth day-to-day operations.

Key Responsibilities

• Provide desktop and hardware troubleshooting support.
• Diagnose and repair desktop/laptop hardware issues.
• Install, configure, and maintain Windows and Linux operating systems.
• Set up, configure, and troubleshoot LAN/WAN networks.
• Perform LAN mapping, LAN testing, and network connectivity troubleshooting.
• Install, configure, and manage network switches and routers.
• Configure and maintain network infrastructure for smooth business operations.
• Install, configure, and troubleshoot dialer applications, softphones, and hardphones.
• Provide technical support for dialer systems and ensure uninterrupted operations.
• Monitor and maintain IT assets, network devices, and system performance.
• Resolve user-reported technical issues within defined timelines.
• Coordinate with internal teams and vendors for infrastructure-related support when required.

Required Skills & Qualifications

• Bachelor's degree or Diploma in Computer Science, Information Technology, or a related field.
• Minimum experience in a BPO IT support environment is mandatory.
• Strong knowledge of:
• LAN/WAN networking
• LAN mapping and LAN testing
• Desktop troubleshooting and hardware repair
• Network setup and configuration
• Switch and router configuration
• Linux installation, configuration, and administration
• Dialer installation and configuration
• Softphone and hardphone setup and troubleshooting
• Good problem-solving and communication skills.
• Ability to work independently and handle multiple IT support tasks.

Eligibility

• Prior experience working in a BPO is mandatory.
• Must be comfortable working in rotational shifts
• Candidates residing near Sector V, Salt Lake will be preferred due to shift timings and Pick up service.

Compensation

• Salary: Up to ₹30,000 per month, based on experience and technical expertise.

CONTACT FOR IMMEDIATE JOINING HR AJANTA (9073625086)