Shaadi.Com

Customer Service Executive

Shaadi.Com
Thane West, Mumbai Metropolitan Region
₹25,000 - ₹41,000 monthly*

Fixed

₹25,000 - ₹36,000

Average Incentives*

₹5,000

Earning Potential

₹41,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

4 applicants

4 applicants

Benefits include:  5 working days

Benefits include: 5 working days

Job Description

Job description

Join Our Revenue Powerhouse Market Development Team

The Market Development team is where the action is! From Renewals and High Value Memberships (HVM) to Hubs and Retail Centres, this team drives our business forward every single day. We may be spread across cities and towns, but we're united by one shared goal: "Aaj ka sale kya hai?"


Role: Product Advisor HVM If you love connecting with people, enjoy a good challenge, and have a knack for closing the deal this is your playground! As a Product Advisor, you'll be the voice of our brand, converting conversations into paid memberships and ensuring every customer feels heard, valued, and wowed!


What Youll Do

  • Call existing members to introduce and pitch premium membership plans
  • Hit daily targets on talk time, number of calls, and revenue
  • Build rapport and trust with members to encourage repeat business
  • Track conversions and ensure top-notch follow-ups
  • Participate in regular performance reviews and upskilling sessions


What You Bring to the Table

  • 6 months+ experience in telesales, outbound calling, or direct sales
  • Clear communication skills in English and any one or more Indian languages
  • Confident, articulate speech with natural clarity
  • Smart selling approach consultative, persuasive & always customer-first
  • Resilience & ownership – you take targets seriously and success personally


Why You’ll Love It Here

  • Fast-paced, growth-focused environment
  • Transparent performance-led culture
  • Celebrations, incentives, and recognition that truly reward effort
  • A team that supports, learns, and wins together


Want to be part of something exciting and impactful? Location doesn’t matter—mindset does. Come, own your numbers. Let’s make every call count.

Job role

Work location
Work locationUnit No 402, 4th Floor, Dosti Corporation Pinnacle, Plot No E-7, Road No. 22, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604 Thane West, Mumbai Metropolitan Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsCustomer service, Good Communication Skills, English, Telecalling - Customer Service, Upselling, Cross selling, International calling, Sales communication, English speaking, Communication, International clients, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit21 - 35 years
Gender
GenderAny gender

About company

Name
NameShaadi.Com
Address
AddressUnit No 402, 4th Floor, Dosti Corporation Pinnacle, Plot No E-7, Road No. 22, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604 Thane West, Mumbai Metropolitan Region
Job posted by Shaadi.Com

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You can expect a minimum salary of 25,000 INR and can go up to 41,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 15 Jul 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!