Telesales Executive

Job Description (JD) – Direct Telecaller (Business Loan)Job Title: Direct Telecaller – Business Loan

Department: Sales

Location: [Location]

Employment Type: Full-Time

Job SummaryWe are looking for a proactive and target-oriented Direct Telecaller to generate business loan leads and assist customers in securing suitable financing solutions. The candidate will contact potential customers, explain business loan products, qualify leads, and coordinate with the sales team to complete the loan process.

• Key ResponsibilitiesMake outbound calls to prospective customers from provided databases.
• Explain business loan products, features, eligibility criteria, and benefits.
• Identify customer funding requirements and assess loan eligibility.
• Generate and qualify leads for business loans.
• Schedule appointments or connect qualified customers with sales executives.
• Follow up with interested customers to ensure loan application completion.
• Maintain accurate records of calls, customer information, and lead status in CRM/software.
• Achieve daily, weekly, and monthly call and conversion targets.
• Handle customer queries professionally and provide appropriate solutions.
• Build and maintain strong customer relationships.
• Required QualificationsMinimum 12th Pass/Graduate in any discipline.
• Experience in telecalling, telesales, banking, financial services, or loan sales preferred.
• Freshers with excellent communication skills can also apply.
• Skills RequiredStrong communication and persuasion skills.
• Basic knowledge of business loans, MSME loans, and financial products.
• Ability to handle objections and negotiate effectively.
• Good customer service skills.
• Basic computer knowledge and CRM usage.
• Target-driven and result-oriented attitude.
• Key Performance Indicators (KPIs)Number of calls made per day.
• Qualified leads generated.
• Loan applications submitted.
• Conversion rate.
• Customer satisfaction and follow-up efficiency.
• Salary & BenefitsFixed salary + Attractive incentives.
• Performance-based bonuses.
• Career growth opportunities.
• Training and development programs.

Interested candidates should possess excellent communication skills, a positive attitude, and a passion for sales and customer engagement.