Senior Relationship Manager

At ICICI Bank, SRM typically stands for Senior Relationship Manager (or refers to professionals entering through the Sales & Relationship Management program).

The role is anchored on the bank's core philosophy: "Fair to the Customer, Fair to the Bank." RMs act as the primary bridge between the bank and its clients (Retail, Corporate, Business, or Wealth segments).

Key Roles & Responsibilities

1. 360-Degree Banking & Cross-Selling

Asset & Liability Mapping: Serving the end-to-end banking needs of mapped customers by offering retail loans, credit cards, savings/current accounts, overdraft facilities, and fixed deposits.

Third-Party Products: Cross-selling "care" and investment products, including life insurance, health insurance, mutual funds, and wealth management services.

2. Business Development & Customer Acquisition

New Client Onboarding: Actively sourcing and onboarding new high-net-worth individuals (HNIs), retail clients, or business entities through self-sourced leads, cold calling, and referrals.

Increasing Wallet Share: Analyzing existing customer portfolios to identify gaps and sell additional financial products, thereby capturing a larger share of the customer's total banking business.

3. Portfolio & Relationship Management

Relationship Retention: Building long-term partnerships with mapped clients by regularly meeting them, understanding their changing financial lifecycles, and acting as their single point of contact.

Portfolio Quality: Monitoring assigned customer accounts for credit health, ensuring regular utilization of limits, and minimizing default risks.

4. Operations & Compliance

Regulatory Adherence: Ensuring strict compliance with banking norms, including Know Your Customer (KYC) guidelines, Anti-Money Laundering (AML) standards, and proper documentation.

Risk Mitigation: Ensuring all financial transactions and product allocations avoid operational errors, protecting the bank from potential financial or reputational risks.

5. Internal Collaboration

Working closely with product specialists, operations teams, and credit analysts to design customized financial solutions for complex corporate or business banking clients.

Interview Mode :- Virtual and 2nd round f2f

Training :- 15 Days in Noida (including Accomodation and Food )

Experience:- Fresher

Qualification:- Graduate(50% or more)

IF INTERESTED THEN SEND YOUR RESUME

CONTACT PERSON: 9289370888, 9289371888, 9289370444, 9289371117, 9217041115, 9289371119, 9217041118