CRM Executive
Leshrac Electricals Private LimitedFixed
₹15,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹15,000 - ₹18,000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
2 applicants
Benefits include: Laptop
Job Description
Role Overview Manages customer data, interactions, and feedback through CRM tools, helping improve customer satisfaction and retention. Key Responsibilities ● Maintain accurate customer master data, contact details, and interaction history in CRM.
● Log all inbound and outbound calls, meetings, and follow-ups for sales team.
● Run campaigns for new products, schemes, and offers; track responses and leads.
● Coordinate resolution of customer complaints with relevant departments and close the loop with customers.
● Generate reports on customer activity, retention, and satisfaction.
● Support implementation and continuous improvement of CRM system. Key Requirements
● Graduate; experience in customer service/sales support preferred.
● 13 yearsʼ experience in CRM or inside sales.
● Good communication skills and comfort with software tools.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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