Personal Assistant

1. Appointment & Schedule Management

• Manage OPD appointment schedules.
• Coordinate surgery bookings with hospitals and OT teams.
• Schedule patient follow-ups and review appointments.
• Organize meetings, conferences, and professional engagements.
• Manage the surgeon’s daily, weekly, and monthly calendar.

2. Patient Coordination

• Serve as the primary point of contact for patients and attendants.
• Coordinate admissions and discharge planning.
• Handle appointment confirmations and rescheduling.
• Ensure timely communication regarding investigations and surgery dates.
• Assist in obtaining required patient documents.

3. Surgery Coordination

• Coordinate with hospitals for OT availability.
• Liaise with anesthetists, nursing staff, and OT personnel.
• Ensure implant and instrument availability with medical companies.
• Coordinate surgery schedules with implant vendors.
• Maintain daily surgical case lists.

4. Medical Documentation

• Maintain patient records confidentially.
• Organize investigation reports, imaging, and clinical files.
• Prepare discharge summaries (as instructed).
• Maintain operative records.
• Ensure proper filing of consent forms and documentation.

5. Administrative Support

• Draft professional correspondence and emails.
• Prepare presentations and reports.
• Maintain confidential documents.
• Handle phone calls and official communications.
• Coordinate courier services and document transfers.

6. Hospital & Vendor Coordination

• Coordinate with hospital administration.
• Follow up with implant companies and medical device representatives.
• Ensure timely availability of implants and surgical instruments.
• Maintain contacts of vendors and hospital departments.

7. Financial & Billing Support

• Coordinate consultation billing.
• Track surgery payments and invoices.
• Assist in insurance and reimbursement documentation.
• Maintain records of receipts and pending payments.