Receptionist / Front Office Executive

PranaVeda Ayurveda & Wellness is looking for a smart, presentable, and responsible Front Desk Receptionist / Patient Coordinator to manage our reception and provide a professional and welcoming experience to our clients.

Key Responsibilities

• Welcome clients and manage front-desk activities
• Attend incoming phone calls and WhatsApp enquiries
• Schedule and manage appointments
• Coordinate clients with doctors and therapists
• Maintain client information and appointment records
• Handle billing, payments and basic administrative work
• Follow up with clients regarding appointments and treatments
• Maintain a professional, organised and welcoming reception area
• Coordinate with the internal team for smooth day-to-day operations

Candidate Requirements

• Good communication and interpersonal skills
• Comfortable speaking English, Telugu and Hindi
• Basic computer skills and ability to use WhatsApp, billing and appointment software
• Well-groomed, polite and professional
• Responsible, punctual and organised
• Comfortable speaking with clients over phone and in person
• Previous experience as a receptionist, front-office executive, patient coordinator or in a hospital/clinic/wellness centre is preferred
• Freshers with excellent communication skills may also apply

Preferred Candidate

We are looking for someone who is warm, confident, patient and service-oriented and can make clients feel comfortable from the moment they contact or visit us.