Customer Care Executive

Recarya
Salbatpura, Surat
₹12,000 - ₹18,000 monthly

Fixed

₹12,000 - ₹18,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
No English RequiredNo English Required

Job highlights

Urgently hiring

Urgently hiring

13 applicants

13 applicants

Job Description

Databuddy Automations is a Startup India–supported SaaS platform built for Indian e-commerce sellers on Flipkart, Meesho, and Amazon.


As a Customer Success Executive, you will be the first point of contact for new clients. Your role is to guide, educate, and empower users to get maximum value from our software by conducting product demos, resolving queries, and ensuring smooth onboarding.


Key Responsibilities

  • Conduct 1:1 product demos for new users and explain how to use the platform effectively.
  • Understand each seller’s business setup and customize the demo accordingly.
  • Assist users with account setup, data upload, and first report generation.
  • Follow up post-demo to ensure successful activation and address any queries.
  • Collect feedback and relay insights to the product and sales teams.
  • Maintain accurate records of interactions in the CRM or internal dashboard.
  • Support retention and renewal efforts by ensuring customer satisfaction.


Job role

Work location
Work location4056, Trade House, Near Maan Darwaja Fire Station, Ring Road, Surat Salbatpura, Surat
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelNo English Required
Regional language
Regional languageFluent in speaking Gujarati
Gender
GenderAny gender

About company

Name
NameRecarya
Address
Address4056, Trade House, Near Maan Darwaja Fire Station, Ring Road, Surat Salbatpura, Surat
Job posted by Recarya

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You can expect a minimum salary of 12,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.

The candidate should have No English Required skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 19 Jul 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!