Technical Support Executive
Sandesh ServicesFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 22 Jul 2026 - 31 Jul 2026 | Time: 11.30 am - 05.30 pm...
1 applicants
Job Description
*Job Opening:* Technical Support Executive (Bulk SMS & WhatsApp Business API)
*Company:* SandeshServices.com
We are seeking a skilled and experienced Technical Support Executive with prior exposure to Bulk SMS, WhatsApp Business API, RCS Messaging, or CPaaS platforms.
*Key Responsibilities*
* Deliver technical support for Bulk SMS, WhatsApp Business API, and RCS messaging services.
* Assist clients with API integrations, webhooks, chatbot configurations, and issue resolution.
* Configure sender IDs, DLT templates, WhatsApp templates, and messaging campaigns.
* Diagnose and resolve issues related to message delivery, APIs, and platform functionality.
* Collaborate with internal development teams and external vendors to address technical challenges.
* Manage customer interactions via phone, email, WhatsApp, and remote support tools.
* Maintain accurate support records and ensure timely resolution of support tickets.
*Required Qualifications*
* 1–3 years of relevant experience in Bulk SMS, WhatsApp Business API, or CPaaS environments.
* Practical experience with SMS gateways, WhatsApp APIs, and RESTful APIs.
* Proficiency in JSON, Postman, webhooks, and API testing methodologies.
* Familiarity with DLT registration processes, sender IDs, and messaging templates.
* Strong analytical and troubleshooting abilities.
* Effective communication skills in both English and Hindi.
*Preferred Qualifications*
Candidates with experience in organizations offering Bulk SMS, WhatsApp Business API, RCS Messaging, Voice Solutions, or Omnichannel communication platforms will be preferred.
*Compensation*
A competitive salary package will be offered, commensurate with experience and technical expertise.
*Application Process*
📧 Email: nitesh@sandeshservices.com
📱 WhatsApp/Call: 9636330888
Join SandeshServices.com and contribute to delivering advanced enterprise messaging solutions across India.
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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