Receptionist / Front Office Executive

A Front Office Executive serves as the crucial first point of contact for a company. They are responsible for greeting visitors, managing reception operations, handling inquiries, directing calls, and providing essential administrative and clerical support to ensure smooth daily business operations.

Key Responsibilities

• First Impressions: Greet, welcome, and direct guests and clients in a professional, friendly manner.
• Communications Management: Answer, screen, and forward incoming phone calls, as well as respond to general emails and inquiries.
• Administrative Support: Assist with scheduling meetings, preparing correspondence, data entry, scanning, and filing documents.
• Mail & Deliveries: Receive, sort, and distribute daily mail and packages to the appropriate departments.
• Office Coordination: Maintain inventory of front desk and office supplies, placing orders for restocking when necessary.
• Security & Access: Monitor visitor logs and enforce office security protocols by issuing badges and controlling access.

Qualifications & Skills

• Education: A Bachelor's degree in Business Administration, Hospitality, Mass Communication, or a related field.
• Experience: 2–4 years of proven experience in a corporate reception or administrative role.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and standard office equipment (printers, scanners).
• Soft Skills: Excellent verbal communication, multitasking, and problem-solving abilities.
• Professionalism: A highly organized, well-groomed, and customer-oriented approach