Counter Salesperson

Job Opening: Counter Sales Executive (Café)

Café Name: Tiramisu Cakes and Café

Location: Hinjawadi, Pune – 411057, Maharashtra

Salary: ₹12,000 – ₹20,000 (Depends on experience & skills)

Job Description:

Tiramisu Cakes and Café is hiring a smart, customer-friendly Counter Sales Executive who can handle customers confidently, prepare coffee and fast food items, manage billing, and maintain cleanliness. The candidate should be presentable, polite, and comfortable working in a café environment.

Key Responsibilities:

• Greet and assist customers politely
• Take dine-in and takeaway orders accurately
• Prepare coffee and beverages (espresso, cappuccino, latte, cold coffee, etc.)
• Prepare and serve fast food items like pizza, burger, sandwiches, fries, etc.
• Explain cake varieties, flavors, offers, and café menu to customers
• Suggest and upsell products and combos
• Handle billing using POS system
• Accept cash, UPI, and card payments
• Maintain daily sales records and assist in closing reports
• Keep counter, café area, and equipment clean and hygienic
• Coordinate with kitchen and bakery staff
• Follow food safety and hygiene standards

Required Skills (For All Candidates):

• Customer handling
• Good communication skills
• Coffee making basics
• Fast food preparation
• Sales and upselling
• POS billing
• Cash handling
• Cleanliness & hygiene
• Team coordination
• Rush-hour handling

Additional Skills Required (For Experienced Candidates):

• Strong product knowledge (cakes, coffee, café menu)
• Advanced coffee making and machine handling
• Confident customer complaint handling
• Upselling and revenue-focused selling
• Daily sales report preparation
• Cash reconciliation and shift closing
• Stock checking and basic inventory management
• Training or guiding junior/fresher staff
• Handling online orders (Swiggy / Zomato)

Eligibility:

• Fresher or experienced candidates can apply.
• Candidates with a qualification in Hotel Management, Hospitality Management, Food Production, Food & Beverage Service, Bakery & Confectionery, or any related course will be preferred.
• Candidates who have completed training or internships in cafés, restaurants, hotels, bakeries, or similar hospitality establishments will have an added advantage.
• Café, bakery, or fast-food experience is preferred for experienced candidates.
• Willing to work flexible shifts, weekends, and holidays.

What We Offer:

• Competitive salary based on skills
• Growth opportunities
• Friendly working environment
• Training for freshers