Operations And Customer Support Executive

J and R Designs
Malad West, Mumbai/Bombay
₹18,000 - ₹22,000 monthly

Fixed

₹18,000 - ₹22,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

4 applicants

4 applicants

Job Description

Key Responsibilities:

·        Handle customer queries on WhatsApp and Instagram DMs/comments

·        Confirm COD orders via calls and WhatsApp

·        Recover abandoned carts and assist customers in completing purchases

·        Help customers with sizing, fit and order-related queries

·        Coordinate with operations team for smooth order processing

·        Encourage prepaid conversions wherever possible

Preferred:

·        Ecommerce / D2C experience

·        Good communication skills in Hindi & English

·        Comfortable with calls, WhatsApp and Instagram handling

·        Proactive and customer-focused mindset

Job role

Work location
Work locationOrbit Premises, opposite lemon tree hotel, Malad, Ram Nagar, Malad West, Mumbai, Maharashtra, India
Department
DepartmentRetail & eCommerce
Role / Category
Role / CategoryeCommerce Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationDiploma
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderFemale

About company

Name
NameJ and R Designs
Address
AddressOrbit Premises, opposite lemon tree hotel, Malad, Ram Nagar, Malad West, Mumbai, Maharashtra, India
Job posted by J and R Designs

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You can expect a minimum salary of 18,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Diploma degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 30 Jun 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!