Business Development Officer

Here’s a polished Job Description draft for a Manager role at Quick Driver (Quick Mobility Technology). It’s structured to attract capable candidates while reflecting the company’s growth stage and service model:

📄 Job Description – Manager (Quick Driver, Quick Mobility Technology)Position OverviewQuick Driver is a fast-growing mobility platform offering on-demand drivers, parcel delivery, and long-term hire solutions. We are seeking a dynamic Manager to oversee daily operations, ensure service excellence, and drive business growth. The ideal candidate will combine strong leadership skills with operational acumen and customer-centric thinking.

• Key ResponsibilitiesOperations Management

• Supervise driver onboarding, scheduling, and service delivery.
• Monitor app performance, customer feedback, and service quality.
• Ensure compliance with company policies and local regulations.
• Business Development

• Build partnerships with corporates, fleet owners, and logistics providers.
• Identify new revenue streams and expansion opportunities.
• Support marketing campaigns and customer acquisition initiatives.
• Team Leadership
• Lead and motivate driver support staff and field teams.
• Conduct training sessions to improve service standards.
• Foster a culture of accountability and continuous improvement.
• Customer Experience
• Resolve escalated customer issues promptly.
• Implement feedback loops to enhance satisfaction and retention.
• Maintain high service ratings on the Play Store and other platforms.
• Financial & Reporting
• Track KPIs including bookings, revenue, and driver utilization.
• Prepare weekly/monthly performance reports for senior management.
• Manage budgets and optimize operational costs.
• QualificationsMBA or equivalent degree in Business/Operations preferred.
• 5+ years of experience in operations, logistics, or mobility services.
• Strong leadership and people management skills.
• Excellent communication and negotiation abilities.
• Tech-savvy with experience in app-based platforms.
• Ability to thrive in a fast-paced, startup-like environment.
• What We OfferCompetitive salary with performance-based incentives.
• Opportunity to shape the future of urban mobility.
• Dynamic work environment with growth potential.
• Direct impact on scaling Quick Driver across India.

LocationIndore, Madhya Pradesh (with travel as required).