Inside Sales Manager

JOB DESCRIPTIONINSIDE SALES MANAGER – EDTECHCompany OverviewWe are an EdTech company focused on improving students’ communication and spoken English skills through innovative learning programs, technology, and school-based educational solutions.

We are looking for an energetic and result-oriented Inside Sales Manager to lead our tele-sales team and drive business growth across Telangana.

PositionJob Title: Inside Sales Manager

Department: Sales

Location: Telangana

Employment Type: Full-Time

Experience: 1-2 years in inside sales, telesales, EdTech, education, or a related industry

Job SummaryThe Inside Sales Manager will be responsible for managing and leading the inside sales team, generating qualified leads, converting prospects into customers, and achieving monthly and annual sales targets.

The candidate will primarily handle sales through telephone calls, WhatsApp, video calls, CRM platforms, and other digital communication channels, with a focus on schools, educational institutions, and other potential clients.

• Key Responsibilities1. Team ManagementLead, manage, motivate, and monitor the Inside Sales Team.
• Set daily, weekly, and monthly sales targets.
• Track individual and team performance.
• Conduct regular team meetings and performance reviews.
• Provide coaching, training, and feedback to improve sales performance.
• Ensure proper follow-up with all leads and prospects.
• 2. Sales & Revenue GenerationAchieve monthly, quarterly, and annual sales targets.
• Convert leads into school partnerships and business opportunities.
• Develop effective sales strategies for the Telangana market.
• Handle important and high-value prospects personally when required.
• Improve conversion rates and reduce lead drop-offs.
• Identify new opportunities for business growth.
• 3. Lead ManagementManage leads received through digital marketing, campaigns, referrals, and other sources.
• Ensure timely calling and follow-up of all leads.
• Maintain proper records of prospects and sales activities in the CRM.
• Categorise leads based on their potential, interest, and stage in the sales process.
• Ensure that no qualified lead is left unattended.
• 4. School & Institutional SalesContact and engage with school management, principals, management representatives, and decision-makers.
• Present the company's EdTech programs and educational solutions effectively.
• Schedule product demonstrations and online meetings.
• Understand the requirements and challenges of schools.
• Build long-term relationships with school decision-makers.
• 5. Sales Process & ReportingDevelop and implement a structured inside sales process.
• Monitor daily call volumes, conversations, follow-ups, appointments, and conversions.
• Prepare daily, weekly, and monthly sales reports.
• Analyse sales data and identify areas for improvement.
• Maintain accurate records of all sales activities and customer interactions.
• 6. Coordination with Other TeamsCoordinate with the Marketing Team to improve lead quality.
• Work closely with the Field Sales Team for smooth lead handovers and conversions.
• Coordinate with the Implementation and Training Teams after sales closure.
• Share customer feedback with the management and relevant teams.

• Required Skills & CompetenciesStrong communication and interpersonal skills.
• Excellent English speaking and presentation skills.
• Ability to communicate professionally with school principals and management.
• Strong persuasion, negotiation, and closing skills.
• Excellent team leadership and people-management skills.
• Strong follow-up and relationship-building skills.
• Target-oriented and highly motivated.
• Good knowledge of CRM systems and sales reporting.
• Ability to analyse sales performance and take corrective action.
• Good knowledge of MS Excel, Google Sheets, WhatsApp, and other digital tools.
• PreferredKnowledge of the Telangana education market.
• Experience in selling EdTech products or educational programs.
• Experience dealing with schools, principals, educational institutions, or school management.
• Knowledge of Telugu and English. Hindi will be an added advantage.

• Key Performance Indicators (KPIs)Monthly and quarterly revenue achievement.
• Team target achievement.
• Lead-to-conversion ratio.
• Number of qualified leads generated and converted.
• Follow-up completion rate.
• Appointment and product demonstration conversions.
• Average sales cycle.
• Individual sales team productivity.
• Customer retention and relationship quality.

Ideal CandidateThe ideal candidate is a confident and energetic sales professional who can lead a team, build strong relationships with school decision-makers, and consistently achieve sales targets.

The candidate should be comfortable working in a target-driven environment and should have the ability to convert opportunities into successful business partnerships.

CompensationSalary: Competitive and based on experience and performance

Additional Benefits: Performance-based incentives and other company benefits may be offered.