Sales Executive

Job SummaryThe Field B2B Sales Executive is responsible for developing and managing business relationships with corporate clients, travel agents, educational institutions, hospitals, hotels, industries, and other organizations to generate travel business. The role involves regular field visits, identifying new business opportunities, increasing revenue, and ensuring exceptional customer service while representing the company professionally.

• Key Roles & ResponsibilitiesBusiness DevelopmentIdentify and acquire new B2B clients through regular field visits, cold calling, networking, and referrals.
• Develop business from B2B TRAVEL AGENCIES
• Promote the company's travel services, including:
• Domestic & International Air Tickets
• Visa Assistance
• MICE (Meetings, Incentives, Conferences & Exhibitions)
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• Client Relationship ManagementConduct regular client meetings to understand travel requirements.
• Build and maintain long-term relationships with key decision-makers.
• Ensure high levels of customer satisfaction through prompt service and regular follow-ups.
• Visit existing clients periodically to retain and grow business.
• Sales & Revenue GenerationAchieve monthly, quarterly, and annual sales targets.
• Generate new corporate accounts and maximize revenue from existing clients.
• Prepare quotations, negotiate commercial terms, and close business opportunities.
• Identify cross-selling and upselling opportunities across all travel services.
• Market IntelligenceMonitor competitor pricing, market trends, and customer requirements.
• Provide market feedback to management to improve products and pricing strategies.
• Identify emerging business opportunities and industry developments.
• Account ManagementCoordinate with the reservations, ticketing, visa, holidays, and operations teams for seamless service delivery.
• Ensure timely submission of quotations and travel proposals.
• Resolve customer issues promptly and professionally.
• Support payment collections and assist in reducing outstanding receivables.
• Reporting & AdministrationPrepare Daily Sales Call Reports (DSR).
• Submit Weekly Sales Activity Reports.
• Maintain customer information and sales opportunities in the CRM.
• Update management on sales pipeline, meetings, closures, and future opportunities.
• Maintain accurate records of customer interactions and contracts.
• Professional ConductRepresent the company professionally at client meetings, exhibitions, networking events, and travel fairs.
• Maintain confidentiality of client information and company pricing.
• Comply with company policies and ethical business practices.
• Key Performance Indicators (KPIs)Monthly revenue target achievement.
• Number of new corporate accounts acquired.
• Number of daily client visits (minimum target as assigned).
• Number of qualified leads generated.
• Conversion ratio of leads to customers.
• Customer retention rate.
• Repeat business from existing clients.
• Collection of outstanding payments within agreed credit terms.
• Timely submission of daily and weekly reports.
• Customer satisfaction and service quality.
• Required QualificationsGraduate in any discipline (preferred).
• Diploma or certification in Travel & Tourism is an advantage.
• Experience2–5 years of experience in B2B sales, preferably in the travel industry.
• Experience handling corporate travel accounts is preferred.
• Required SkillsStrong B2B sales and negotiation skills.
• Excellent communication and presentation skills.
• Knowledge of airline ticketing, visa procedures, hotels, and travel products.
• Ability to develop and maintain corporate relationships.
• Strong networking and prospecting abilities.
• Proficiency in Microsoft Office and CRM systems.
• Basic knowledge of GDS (Amadeus, Galileo, or Sabre) is an added advantage.
• Self-motivated, target-oriented, and capable of working independently.
• Travel RequirementsDaily field visits to corporate clients and business establishments.
• Willingness to travel extensively within the assigned territory.
• Possession of a valid two-wheeler/four-wheeler driving licence is preferred.
• Performance ExpectationsMaintain a professional appearance and conduct.
• Achieve assigned sales targets consistently.
• Develop sustainable client relationships that generate recurring travel business.
• Contribute to the company's growth by expanding the corporate client base and increasing overall revenue.