Receptionist Cum Assistant

We are looking for a friendly, organized, and proactive individual to join our team as a Receptionist cum Assistant at our skin clinic. The ideal candidate will be the first point of contact for our clients, ensuring a welcoming and professional environment while also supporting the clinic’s day-to-day operations.

• Key ResponsibilitiesFront Desk ManagementGreet clients warmly and create a welcoming atmosphere.
• Handle client inquiries via phone, email, and in person professionally and promptly.
• Schedule appointments and manage the clinic’s booking system.
• Ensure smooth client check-in and check-out processes.
• Maintain a tidy and organized reception area.
• Administrative TasksHandle billing, payments, and invoicing.
• Maintain and update client records in compliance with confidentiality protocols.
• Coordinate with suppliers for inventory management and clinic supplies.
• Assist in preparing and distributing promotional materials, if required.
• Client CareProvide accurate information about clinic services, procedures, and products.
• Address client concerns and escalate unresolved issues to the appropriate staff member.
• Ensure clients feel comfortable and informed throughout their visit.
• Clinical SupportAssist the doctor or aesthetician during treatments, as required.
• Prepare treatment rooms with necessary supplies and ensure cleanliness and sterilization.
• Educate clients on post-treatment care instructions when necessary.
• Monitor stock levels of medical and skincare supplies in treatment areas.