Accountant/ Accounts Executive

Key Responsibilities:

• Manage OTC (Order to Cash) activities including Accounts Receivable, Billing, Invoicing, Cash Application, Collections, and Dispute Resolution.

• Ensure adherence to SLAs, process guidelines, and quality standards.

• Coordinate with customers and internal stakeholders to resolve issues and improve process efficiency.

• Perform transaction reviews, identify process gaps, and support continuous improvement initiatives.

• For Quality roles, conduct audits, provide feedback to operations teams, perform root cause analysis, and prepare quality reports.

Requirements:

• Graduate in any Commerce discipline.

• 2+ years of experience in Order to Cash (OTC) operations.

• Good understanding of OTC Accounts Receivable processes such as Billing, Collections, Cash Application, Accounts Receivable, and Dispute Management.

• Strong communication, analytical, and stakeholder management skills.

• Candidates with OTC experience who are interested in transitioning to a Quality Analyst role are encouraged to apply.

• Experience with ERP platforms such as SAP, Oracle, or similar systems will be an advantage.