Telecaller / Customer Support Executive (Sales)
PrisachiFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Job highlights
Urgently hiring
11 applicants
Job Description
About the Role
We are looking for a proactive and customer-focused Telecaller / Customer Support Executive to join our team. The ideal candidate should have excellent communication skills, be sales-oriented, and be able to handle customer queries across multiple channels while driving conversions.
Key Responsibilities
- Assist customers via phone calls, WhatsApp, chat, and email.
- Guide customers with product selection and resolve their queries.
- Provide accurate information on products, pricing, offers, and order status.
- Handle customer objections and convert inquiries into sales.
- Coordinate with the warehouse and operations team for order processing and dispatch.
- Manage returns, exchanges, and customer complaints professionally.
- Maintain customer records and follow up with leads.
- Achieve daily, weekly, and monthly sales targets.
Requirements
- 1–2 years of experience in Telecalling, Customer Support, Inside Sales, or a similar role.
- Excellent verbal and written communication skills.
- Good convincing and negotiation abilities.
- Comfortable using WhatsApp, email, and CRM/customer management tools.
- Basic computer knowledge and a customer-first approach.
- Ability to work in a fast-paced environment.
What We Offer
- Salary: ₹20,000–₹25,000 per month
- Growth opportunities in a fast-growing fashion brand
- Friendly and collaborative work environment
- Incentives on closeres
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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