Customer Care Executive

Lucentik Private Limited
Kukatpally, Hyderabad
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Job Description

Job Summary:

We are looking for a skilled and empathetic Customer Support Executive with a background in the healthcare/lifesciences sector to join our team. In this role, you will act as the primary point of contact for our customers, addressing their queries, resolving issues, and ensuring an exceptional service experience.


Key Responsibilities

  • Handle inbound and outbound interactions (voice/blended) to resolve customer queries regarding healthcare services, products, or bookings.
  • Listen actively to customer concerns, troubleshoot problems patiently, and provide accurate solutions in a timely manner.
  • Maintain detailed and accurate records of customer interactions, feedback, and actions taken in the CRM database.
  • Adhere strictly to healthcare communication guidelines and company privacy protocols.
  • Escalate complex issues to the appropriate internal teams or supervisors when necessary and follow up to ensure resolution.

Job role

Work location
Work locationKPHB Colony, Rd Number 1, Kukatpally Housing Board Colony, K P H B Phase 1, Kukatpally, Hyderabad, Telangana 500072, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
Skills
SkillsDomestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit21 - 30 years
Gender
GenderFemale

About company

Name
NameLucentik Private Limited
Address
AddressKPHB Colony, Rd Number 1, Kukatpally Housing Board Colony, K P H B Phase 1, Kukatpally, Hyderabad, Telangana 500072, India
Job posted by Lucentik Private Limited

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 28 Jun 2026. For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!