Receptionist / Front Office Executive
Indu's Diabetes ClinicsFixed
₹9,000 - ₹9,000
Average Incentives*
₹1,000
Earning Potential
₹10,000
Fixed
₹9,000 - ₹9,000
Average Incentives
₹1,000
Earning Potential
₹10,000
You can earn more incentive if you perform well
Work from Office
Part Time
Min. 6 months
Basic EnglishJob highlights
Urgently hiring
6 applicants
Benefits include: Annual Bonus
Job Description
Company: Indu's Diabetes Clinics, Borivali East
Job Type: Full-time | Female candidates only | Mon–Sat, Sunday off | Immediate joiner preferred
Salary: ₹9,000/month basic + incentives (min ₹1,000+/month typical, on new patient & online consultations)
Additional Benefits:
- ₹9,000 annual bonus on completion of 12 months
- Yearly team dinner with family
- Yearly team picnic
Shift: 8:30 AM – 2:30 PM daily
What you'll do:
- Open clinic by 8:30 AM, clear previous night's pending calls/WhatsApp messages
- Call patients to remind them about their appointments
- Schedule patient appointments in the Goldie app
- Send follow-up & reminder messages via WhatsApp (same day, week before, week after)
- Follow up with new patients who have raised queries
- Pass on patient queries to clinic staff/doctor promptly for quicker resolution
- Update patient waiting list, cancellation list, new patient follow-ups
- Prepare daily call history report (2:00–2:15 PM)
- Handover to next shift staff (2:15–2:30 PM)
- Fix duplicate patient phone number records
- Be empathetic and patient while speaking with patients on call — many are managing a chronic health condition and need a caring, reassuring approach
On days the 2nd shift staff is on leave: Work from home 2:00–7:30 PM covering their duties (appointment summaries, feedback messages, next-day reminders, supply orders, etc.) — paid extra ₹300/day for each such day, over and above monthly salary.
Who we're looking for:
- 12th pass or above; front-desk/receptionist experience preferred, not mandatory
- Comfortable with WhatsApp Business, basic Excel/Sheets, mobile apps
- Hindi + Marathi/basic English
- Must be able to reach Borivali East clinic by 8:30 AM
- Candidates residing in Borivali East or nearby areas preferred
- A patient, empathetic communication style — this matters as much as technical skills for this role
- Immediate joiners preferred
Note: Limited after-hours WhatsApp coordination is part of this role — details shared at interview.
📱 Apply via Apna or WhatsApp: 9930475546
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
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