Receptionist

Receptionist

We are looking for a friendly, organized, and customer-focused Receptionist to join our team. The ideal candidate will be responsible for providing excellent guest service while ensuring the smooth day-to-day operation of the front desk.

Key Responsibilities:

• Welcome guests and manage the check-in and check-out process efficiently.
• Provide exceptional customer service and respond to guest inquiries in person, by phone, and via email.
• Encourage and collect guest reviews to help maintain a strong online reputation.
• Receive, schedule, and coordinate service and maintenance calls with vendors and contractors.
• Assist with staff scheduling, communication, and daily operational coordination.
• Monitor and report maintenance issues to ensure facilities are well maintained.
• Manage inventory levels, order supplies, and maintain accurate stock records.
• Handle administrative tasks, maintain accurate records, and support daily office operations.
• Work collaboratively with the team to ensure a positive guest experience and efficient business operations.

Qualifications:

• Previous experience in reception, hospitality, or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with computers and office software.
• Ability to work independently and as part of a team.
• Professional appearance and positive attitude.