Customer Relationship Manager

Asopalav Creations Private Limited
Udhna, Surat
₹18,000 - ₹25,000 monthly

Fixed

₹18,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 01 Jul 2026 - 14 Jul 2026 | Time: 10.00 am - 07.00 pm...

4 applicants

4 applicants

Benefits include: Overtime Pay

Benefits include: Overtime Pay

Job Description

Customer Relationship Manager


-Act as the primary point of contact for customers, handling dispatch queries, return/exchange requests, and refund processing.

-Communicate fluently and professionally in English via phone, chat, and email.

-Verify return/exchange eligibility and coordinate pickups with logistics.

-Process and follow up on refund requests with finance/operations teams.

-Resolve customer complaints calmly, identifying root causes and offering suitable solutions.

-Maintain accurate records of customer interactions and resolutions in the CRM.

-Build strong, trust-based relationships to encourage repeat business.

-Meet response and resolution time targets (SLAs).Customer Relationship Manager – Job Description


Job role

Work location
Work locationBaaamboos Family Factory Outlet, Udhana Station Road, Udhana GIDC, Udhna Udhyog Nagar, Udhana, Surat, Gujarat, India Udhna, Surat
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date01 Jul 2026 - 14 Jul 2026 | Note: No walk-in interviews will be conducted on Sunday
Time
Time10.00 am - 07.00 pm

About company

Name
NameAsopalav Creations Private Limited
Address
AddressBaaamboos Family Factory Outlet, Udhana Station Road, Udhana GIDC, Udhna Udhyog Nagar, Udhana, Surat, Gujarat, India Udhna, Surat
Job posted by Asopalav Creations Private Limited

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You can expect a minimum salary of 18,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 16 Jul 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!

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