Telesales Executive
Talent Truimph Rk SolutionsFixed
₹14,000 - ₹17,000
Earning Potential
₹17,000
Fixed
₹14,000 - ₹17,000
Earning Potential
₹17,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
1 applicants
Job Description
Customer Support – Blended Process | Job Description
We are looking for a Customer Support Executive for a blended process role. The role involves handling both voice calls and non-voice support such as email, chat, or ticket management. The candidate will assist customers by resolving queries, providing product/service information, and ensuring a smooth customer experience.
Responsibilities:
* Handle inbound/outbound customer calls professionally
* Respond to customer queries via chat, email, or support tickets
* Resolve complaints and provide accurate solutions on time
* Maintain customer records and update CRM/tools
* Follow up with customers when required
* Meet quality, productivity, and customer satisfaction targets
Requirements:
* Good communication skills in English and Hindi
* Basic computer knowledge and typing skills
* Ability to handle voice and non-voice interactions
* Problem-solving and customer-handling skills
* Prior customer support/BPO experience is a plus
Shift: Rotational shifts (if applicable)
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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