CRM Executive

Skillbee is an international recruitment platform enabling global employers to hire skilled talent across borders. Founded by IIT Kharagpur graduates, Skillbee connects over 2 million job seekers with 30,000+ employers worldwide and is on a mission to simplify international hiring.

Job Summary:

We are looking for a proactive and customer-focused CRM Executive to manage candidate and employer communications, support platform operations, verify company accounts, and ensure a seamless user experience.

Key Responsibilities:

• Respond to candidate and employer queries via email and chat.
• Manage customer interactions through CRM and support platforms.
• Resolve customer issues and provide timely assistance.
• Monitor and report suspicious or fraudulent activities.
• Assist employers with job posting and platform-related queries.
• Maintain accurate records of customer interactions and account activities.
• Verify company accounts and conduct basic background checks.

Required Skills:

• Good communication skills.
• Basic computer and email handling skills.
• Customer service orientation.
• Attention to detail and problem-solving ability.
• Ability to manage multiple tasks efficiently.
• Familiarity with CRM tools and customer support processes.

Working hours: 10:30am - 07:30pm (Work from Office role).

Working days: Mon - Sat (1st and 3rd Saturdays off).

Experience: Minimum 6 months.

Salary: ₹12,000 - ₹20,000 per month.

Location: Mohan Cooperative Industrial Estate.

Interested? Please do not hesitate to reach out to HR Sneha at sneha.kumari@skillbee.com.