Customer Care Executive

Venu's Pet Care
Nagegowdanapalya, Bengaluru/Bangalore
₹15,000 - ₹22,000 monthly

Fixed

₹15,000 - ₹22,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

2 applicants

2 applicants

Benefits include: Annual Bonus, Food/Meals, Accommodation

Benefits include: Annual Bonus, Food/Meals, Accommodation

Job Description

✅ Attend incoming phone calls, WhatsApp messages, and Instagram enquiries.

✅ Handle bookings for Boarding, Grooming, Swimming, Café, Daycare, and Pickup & Drop.

✅ Explain services, pricing, and packages to customers.

✅ Follow up on enquiries and convert them into confirmed bookings.

✅ Coordinate with the Operations Team for day to day activities and updates to customers.

✅ Maintain customer records and booking details and reporting to management.

✅ Address customer concerns professionally and escalate issues when required.

✅ Encourage customers to leave Google Reviews after their visit.

✅ Promote memberships, offers, and new services.


Looking only for pet lovers. Food and accommodation will be available. only male candidate can apply. Preferred language kannada, English and Hindi.

Job role

Work location
Work locationVenu's Pet Care & pet swimming pool, 4th B Block, BSK 6th Stage, Nagegowdanapalya, Rachanamadu, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Customer complaints, Customer onboarding, Customer queries, Customer Query Resolution
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Kannada
Age limit
Age limit18 - 38 years
Gender
GenderMale

About company

Name
NameVenu's Pet Care
Address
AddressVenu's Pet Care & pet swimming pool, 4th B Block, BSK 6th Stage, Nagegowdanapalya, Rachanamadu, Bengaluru, Karnataka, India
Job posted by Venu's Pet Care

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You can expect a minimum salary of 15,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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