Customer Support Executive
Adeera Packaging Private LimitedFixed
₹22,000 - ₹24,000
Earning Potential
₹24,000
Fixed
₹22,000 - ₹24,000
Earning Potential
₹24,000
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
6 applicants
Benefits include: PF, Laptop, Health Insurance, Two-way cab
Job Description
Customer support
Help customers with order related update. They also identify and resolve potential issues before they arise.
Customer retention
Work to prevent churn and retain customers. They use metrics like customer satisfaction, churn rate, and retention rate to track their success.
Relationship building
Build close, long-term relationships with customers. They work with customers and internal teams to facilitate new business opportunities.
Communication
Communicate with customers and write in-app n. They also work with sales, product development, and marketing teams.
Reporting
Create reports with customer data to help align the department's customer success strategy.
Sales Operations
Ensuring all sales operations is being taken care for the customer
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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