Retail Store Manager

Icon Sports Wear is seeking an experienced Retail Store Manager to oversee daily operations, manage staff, and drive sales in our Kalkaji store. Specializing in branded export surplus apparel, the ideal candidate will have a strong background in retail management and a passion for fashion retail.

Responsibilities:

• Team Leadership: Supervise and motivate a team of sales associates to achieve store goals.
• Sales Management: Monitor sales performance, set targets, and implement strategies to increase sales.
• Inventory Control: Oversee stock levels, manage stock replenishment, and ensure accurate inventory records.
• Customer Service Excellence: Ensure high standards of customer service, handle customer inquiries, and resolve complaints promptly.
• Visual Merchandising: Maintain attractive product displays and ensure the store is visually appealing.
• Staff Training: Conduct training sessions to enhance product knowledge and sales techniques.
• Reporting: Prepare sales reports and analyze data to inform business decisions.

Qualifications:

• Minimum 3 years of retail management experience, preferably in apparel or fashion retail.
• Strong leadership and interpersonal skills.
• Excellent communication skills in English.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of inventory management and visual merchandising.