Telecalling Executive

Job Description – Telecalling Executive

Company Name: B Tax Advisors India Pvt Ltd

Location: Bengaluru, Karnataka

Job Type: Full-Time / Part-Time

B Tax Advisors India Pvt Ltd is looking for a dedicated and confident Telecalling Executive to handle client calls, generate leads, follow up with customers, and explain our professional services related to GST, Income Tax, Company Registration, LLP Registration, ROC Filing, Tax Audit, GST Notices, Appeals, and other legal and compliance services.

The candidate should have good communication skills, basic computer knowledge, and the ability to speak politely and professionally with clients.

Roles and Responsibilities:

The Telecalling Executive will be responsible for calling new and existing clients and explaining the services provided by our company. The candidate must follow up with leads received from Google, WhatsApp, social media, website, references, and other marketing sources. They should explain our services clearly and collect basic client requirements such as GST registration, GST return filing, income tax return filing, company incorporation, LLP registration, tax notices, audit, ROC compliance, and other related services.

The candidate must maintain proper call records, update client details, follow up regularly, and coordinate with the internal team for document collection and service processing. They should also remind clients about pending documents, payment follow-ups, filing deadlines, and compliance requirements.

The candidate should handle client queries politely and transfer technical or legal queries to the concerned tax consultant, auditor, advocate, or senior team member. They should work towards achieving daily and monthly calling and lead conversion targets.

Required Skills:

The candidate should have good communication skills in Kannada, English, and Hindi. Basic knowledge of GST, Income Tax, company registration, or accounting services will be an added advantage. The candidate must be confident, polite, disciplined, and able to convince clients in a professional manner.

Basic computer knowledge, WhatsApp handling, Excel entry, and CRM or Google Sheet updating skills are required. Freshers can also apply, but candidates with previous telecalling, sales, customer support, or office coordination experience will be preferred.

Qualification:

Minimum PUC / Degree / B.Com / Any Graduate.

Candidates with experience in CA office, tax consultancy, legal office, finance company, or service-based business will be preferred.

Experience:

Freshers and experienced candidates can apply.

Experience in telecalling, customer support, sales, or office coordination will be an advantage.

Salary:

Salary will be based on experience and performance.

Incentives may be provided based on lead conversion and business targets.

Working Responsibilities Summary:

Calling clients, explaining services, lead follow-up, document follow-up, payment follow-up, maintaining client records, coordinating with the internal team, updating Excel/CRM, and supporting business growth through professional client communication.

Interested candidates can contact B Tax Advisors India Pvt Ltd for interview and further details.