Insurance Coordinator ( Receptionist Job)

Insurance Coordinator / Receptionist

HOSPITAL NAME :- Maruthi Hospital.

Job Title: Insurance Coordinator / Receptionist

Location: VIJAYANAGAR BANGALORE

Employment Type: Full-time

Job SummaryWe are seeking a friendly, organized, and detail-oriented Insurance Coordinator / Receptionist to join our team. The successful candidate will serve as the first point of contact for clients, manage front desk operations, coordinate insurance-related documentation, and provide administrative support to ensure smooth daily operations.

• Key ResponsibilitiesWelcome clients and visitors in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls and emails.
• Schedule appointments and maintain calendars.
• Verify insurance eligibility and coverage with insurance providers.
• Assist clients with insurance forms, claims, and required documentation.
• Coordinate with insurance companies regarding approvals, authorizations, and claim status.
• Maintain accurate patient/client records while ensuring confidentiality.
• Process invoices, collect payments, and issue receipts as required.
• Manage incoming and outgoing correspondence.
• Maintain an organized reception area and office supplies.
• Support the administrative team with data entry, filing, and other office tasks.
• Ensure compliance with company policies and applicable insurance regulations.
• QualificationsHigh school diploma or equivalent; a bachelor's degree is an advantage.
• 1–3 years of experience in a receptionist, administrative, or insurance coordination role.
• Knowledge of insurance claims, verification, and authorization processes is preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and office management software.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• High level of professionalism and customer service.
• Ability to handle confidential information with discretion.
• Preferred SkillsExperience with CRM or insurance management software.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Problem-solving and time management skills.
• Positive attitude and customer-focused approach.
• BenefitsCompetitive salary
• Health insurance (as applicable)
• Paid leave and holidays
• Professional development opportunities
• Friendly and supportive work environment.