Senior Tele Sales Executive

About Indi Rupee

Indi Rupee is a trusted and technology-driven NBFC service specializing in instant payday loans for salaried professionals across India. As a sub-product of Har Shreejee Finance and Leasing Company Ltd., a well-established NBFC headquartered in Delhi, Indi Rupee operates from Noida, providing fast, hassle-free, and transparent financial solutions when you need them most.

We combine fintech innovation with responsible lending to offer seamless, quick, and stress-free financial solutions. Backed by Har Shreejee Finance’s expertise, we ensure that borrowing is easy, secure, and customer friendly.

About the Role

We are looking for an experienced and dynamic Senior Tele Sales Executive to manage tele calling operations for personal loan and payday loan products. The ideal candidate should have prior experience working with an NBFC, possess strong sales and customer-handling skills, and be capable of leading, mentoring, and monitoring a team to achieve business targets.

Key Responsibilities

• Handle inbound and outbound tele calling activities for personal loan and payday loan products.
• Guide, support, and supervise tele calling team members to improve productivity and conversions.
• Achieve individual and team sales targets on a monthly basis.
• Train new team members on product knowledge, calling techniques, and customer engagement.
• Monitor daily calling activities, lead allocation, and performance reports.
• Ensure proper follow-up with prospective customers and maintain high conversion rates.
• Resolve customer queries related to loan products, eligibility, documentation, and disbursement processes.
• Coordinate with operations and credit teams for smooth loan processing.
• Maintain accurate records of leads, customer interactions, and sales performance.

Eligibility Criteria

• Prior experience in an NBFC, Fintech, or Personal Loan/Payday Loan industry is mandatory.
• Experience in handling or mentoring a tele calling team will be preferred.
• Strong understanding of personal loan products, payday loans, customer acquisition, and sales processes.
• Excellent communication, convincing, and negotiation skills.
• Ability to motivate team members and drive target achievement.
• Basic knowledge of MS Excel, CRM systems, and computer operations.