Warehouse & Logistics Manager
Acoustika India Private LimitedFixed
₹35,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹35,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Min. 3 years
Basic EnglishJob highlights
42 applicants
Job Description
We're looking for an experienced Warehouse & Logistics Manager to own end-to-end warehouse, fulfillment, and logistics operations for our fast-growing D2C brand.
Key Responsibilities
* Manage end-to-end warehouse and fulfillment operations.
* Ensure 100% on-time label generation and same-day order processing.
* Coordinate with 3PL and courier partners for timely pickups and deliveries.
* Improve delivery percentage while reducing RTO and order cancellations.
* Drive NDR (Non-Delivery Report) management and ensure maximum order recovery.
* Negotiate and secure the best freight rates and service levels from logistics partners.
* Monitor and resolve courier weight discrepancies to minimize excess freight charges.
* Plan inventory and coordinate purchases to eliminate pending orders and stock-outs.
* Maintain warehouse accuracy through regular stock audits and inventory reconciliation.
* Ensure high packing standards and product quality before dispatch.
* Monitor dispatch SLA, order aging, and warehouse productivity.
* Optimize courier allocation based on delivery performance, cost, and serviceability.
* Build SOPs, train the warehouse team, and continuously improve operational efficiency.
* Track and report key warehouse and logistics KPIs on a daily basis.
Key KPIs
* Delivery Percentage
* Dispatch SLA Adherence
* Pending Orders
* NDR Recovery Rate
* RTO %
* Weight Discrepancy Claims
* Logistics Cost per Order
* Courier Pickup Success Rate
* Inventory Accuracy
* Order Processing Time
* Damage & Packing Error Rate
Requirements
* 3+ years of experience in warehouse operations, D2C fulfillment, and logistics.
* Hands-on experience managing 3PL partners and courier aggregators (Shiprocket, Shipway, NimbusPost, etc.).
* Strong knowledge of inventory planning, dispatch management, NDR handling, courier allocation, and warehouse SOPs.
* Experience in negotiating freight rates and managing logistics performance.
* Excellent leadership and process improvement skills
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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