Business Development Manager (BDM)

Job Description – Business Development Manager(Domestic Sales)

Position: Business Development Manager(BDM)

Location: Malad West

Department: Business Development / Sales

Experience: 1–3 Years (BPO/Call Center Sales Preferred)

Employment Type: Full-Time

About the Role

We are looking for a dynamic and result-oriented Business Development Executive who can generate and acquire domestic clients interested in outsourcing their call center operations. The ideal candidate should have strong networking, lead generation, and client acquisition skills, with the ability to identify business opportunities and convert prospects into long-term clients.

Key Responsibilities

Identify and approach potential domestic clients requiring inbound, outbound, customer support, lead generation, telemarketing, appointment setting, or other call center services.

Generate qualified leads through cold calling, networking, referrals, online platforms, and market research.

Schedule meetings and presentations with prospective clients.

Understand client requirements and propose suitable call center solutions.

Prepare and share business proposals, quotations, and service agreements.

Negotiate commercial terms and close deals.

Build and maintain strong relationships with clients for repeat business and referrals.

Coordinate with operations and management teams for seamless client onboarding.

Maintain accurate records of sales activities, leads, and client interactions.

Achieve monthly revenue and client acquisition targets.

Requirements

Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

1–3 years of experience in Business Development, Sales, or Client Acquisition.

Experience in the BPO, Call Center, Outsourcing, or Service Industry will be an added advantage.

Strong communication, negotiation, and presentation skills.

Ability to work independently and achieve sales targets.

Proficiency in MS Office and CRM tools.

Desired Skills

Lead Generation

Client Acquisition

Sales Negotiation

Relationship Management

Market Research

Proposal Preparation