Adrplexus Medical Services

Customer Facilitator

Adrplexus Medical Services
Maduravoyal, Chennai
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

8 applicants

8 applicants

Job Description

Key Responsibilities:

•Handle student query calls and provide prompt support or redirection to concerned departments.

•Manage feedback collection from students regarding classes and faculty sessions.

•Coordinate app-related queries, login issues, and basic troubleshooting.

•Maintain Excel reports using HLOOKUP, VLOOKUP, and other key formulas for data tracking.

•Oversee courier dispatch and tracking for study materials and workbooks.

•Manage Gallabox communication panel and handle bulk WhatsApp/message sending for announcements and updates.

•Ensure smooth coordination with academic, logistics, and IT teams.

•Maintain student records, feedback logs, and ensure accurate reporting to management.

Required Skills & Abilities:

•Proficiency in Microsoft Excel (HLOOKUP, VLOOKUP, IF, Pivot Table).

•Good communication and problem-solving skills.

•Knowledge of Gallabox or similar CRM tools.


Work Timing: Mon – Sat (9.30 am – 6.30 pm)

Job role

Work location
Work locationMegh Towers, Mumbai Highway, Pallavan Nagar, Maduravoyal, Chennai, Tamil Nadu, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Pivot Table, Problem solving, Record maintenance, Hlookup, VLookup
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameAdrplexus Medical Services
Address
AddressMegh Towers, Mumbai Highway, Pallavan Nagar, Maduravoyal, Chennai, Tamil Nadu, India
Job posted by Adrplexus Medical Services

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 26 Jul 2026. For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!